Section 1: Articles by Dr. Kauffman
Section 2: Articles Quoting Dr. Kauffman
Articles by Dr. Kauffman:
From Financial Planning:
Know Your Client: The Myers-Briggs psychology test can help planners reduce communicationsfrustrations.
Would it help you to know how your clients tick? What styles of presenting information are the most palatable? How do they reach a decision? While risk profiles abound, most advisers don't use the most common personality test of all -- the Myers-Briggs Personality Inventory. more
Know Your Client, Part 2: More ways a deceptively simple psychology test can help planners reduce communication frustrations.
The February issue of Financial Planning introduced readers to two aspects of the Myers-Briggs Personality Inventory, a method for helping planners match their communication styles to their clients' personalities. Understanding Myers-Briggs lets planners foster the kind of interpersonal climate that will encourage clients to act on what their advisers present. Extroversion/introversion and sensing/intuition, two of the four Myers-Briggs dichotomies, were discussed last month. There are two others, equally useful. more
Different Slant: Are you saying one thing and your clients hearing another? Here's how to solve misinterpretation problems.
We all remember the game of "whisper down the alley." A piece of information is passed along, and it changes as it goes from person to person. Similarly, two people can walk away from a conversation with a totally different take on what was said, how well the meeting went, and even what was decided as the best course of action. The adviser may present the material in a lucid, logical, and thoughtful way, but what the client retains may not reflect what has been said. more
Double Trouble: When relatives or friends are also clients, planners need to establish boundaries between what's personal and what's professional.
The mixing of professional and personal relationships can result in either the best of times -- or the worst of times. When all goes well, it's a rewarding relationship based on trust and understanding. The result is a mutually profitable connection. But when the twin relationship goes sour, it's more than twice as bad. more
Year Two Blues: Are chronic stress and uncertainty clouding your clients' abilities to make sound financial decisions?
It's been more than a year since the twin towers came down. September 11 wasn't just an anniversary -- it was the beginning of "Year Two." more
Sizing Up the Situation: Financial advisers should know their own strengths and weaknesses when client meetings go awry.
One secret of success is saving a meeting that appears to be headed for failure. When that happens, you must quickly size up the situation, assess the source of the problem and correct your course. more
The VIP Client: Working with rich and famous people can be intimidating. Here's how to keep your emotions in check.
What do you do when you finally land the rich, famous or powerful client you've always wanted, only to find yourself feeling anxious and stressed? This paradoxical reaction is quite common. You may think you should be excited, and you are, but you're also a little intimidated. more
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Articles Quoting Dr. Kauffman:
From American Medical News:
The investor within:Balancing your psychological make-up with your financial make-up.
People are increasingly reaching out to financial planners for this help, said Carol Kauffman, PhD, an attending psychologist and instructor at Harvard Medical School, who writes and speaks on financial psychology issues. more
From the Robb Report:
Wealth Management:The Family Business
What to do when managing your assets becomes a full-time occupation.
The more hands-off you are, the more essential it becomes for you to exercise due diligence when determining who is best suited to manage your family office. That means checking credentials and thoroughly researching the backgrounds and experiences of potential advisers and family office managers. more
From Boston Business Journal:
